Fitness Supply’s Warranty may be voided for any product which has been damaged due to negligent or faulty use, alteration, maintenance, storage, or handling by the user, any specific issues regarding a Fitness Supply product with which a customer is not satisfied will be reviewed on a case-by-case basis.
During a Warranty Replacement, we hold the right to alter or change the product to cover your existing warranty. Fitness Supply holds the right to void any warranty at any time if misuse or neglect was given to our merchandise. This includes but is not limited to taking apart the machine, pinching the wires, or simple neglect of proper maintenance such as cleaning the outside of the machine.
Our Warranties do not cover misuse/abuse or accident/damage such as scratches, broken covers, torn pad, or cosmetic damage to paint/finishes. Some products require regular maintenance, and this warranty does not cover claims resulting from failure to maintain or improper maintenance. Maintenance performed by a customer resulting in damage of the machine will not be covered by our warranty and will void our return policy. Should any Product submitted for warranty service be found ineligible, an estimate of repair cost will be furnished.
As a consumer it is my responsibility to understand the proper exercise techniques and that Fitness Supply is not responsible for any injuries that may be caused during an exercise.
Fitness Supply warranties cannot be transferred to another party. The warranty is only extended to the original purchaser of the product. Proof of purchase is required for any warranty repair.