RETURN AND WARRANTY

Welcome to Fitness Supply! We strive to provide you with top-quality fitness equipment and exceptional service. Please review our return and warranty policy below:

30-Day Return Policy:
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of delivery for a refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

Non-Refundable Labor Charges:
Please note that labor charges, including delivery and setup charges, are non-refundable. This policy ensures that our technicians are compensated for their time and effort in delivering and setting up your equipment.

Restocking Fee:
Orders exceeding $10,000 are subject to a 15% restocking fee. This fee helps cover the costs associated with processing large orders and restocking inventory. The restocking fee will be deducted from your refund.

Manufacturer Warranty:
All products sold by Fitness Supply come with a manufacturer's warranty. (Excluding used equipment.) This warranty guarantees that the product is free from defects in materials and workmanship under normal use for a specified period. The duration of the warranty varies depending on the product and manufacturer. Please refer to the product description or contact us for specific warranty details.

2-Year Labor Warranty:
In addition to the manufacturer's warranty, all products purchased from Fitness Supply include a 2-year labor warranty. This warranty covers the cost of labor for repairs or replacements during the specified period.

Warranty Claims:
For all warranty claims and inquiries, please contact us at:
Phone: 208-227-8466
Email: support@fitnesssupply.com

Our customer support team is available to assist you with any warranty-related issues and guide you through the claims process.

Exceptions:
Please be aware that certain products may have different return or warranty terms as specified in the product description. We recommend reviewing the product details carefully before making a purchase.

Contact Us:
If you have any questions or concerns regarding our return and warranty policy, please don't hesitate to contact us. Our dedicated customer support team is here to assist you and ensure your experience with Fitness Supply is exceptional.

Fitness Supply
Phone: 208-227-8466
Email: support@fitnesssupply.com

Thank you for choosing Fitness Supply! We appreciate your business and strive to provide you with the best fitness equipment and service possible.